FAQ
Frequently Asked Questions (FAQ)
1. What is Islamic Dua Wall Art LLC?
Islamic Dua Wall Art LLC is a company specializing in Islamic prayers and artwork. Our mission is to bring the profound meanings and aesthetics of Islamic art into your homes and decorate your living spaces with this beauty.
2. What materials are your products made from?
Our products are made from high-quality materials. Each piece is meticulously crafted using carefully selected materials. The durability and aesthetic appearance of our products are very important to us.
3. How can I place an order?
You can easily place an order through our website. Add the products you like to your cart and complete the payment process to finalize your order. You can also place an order via phone or email.
4. Do you ship internationally?
Yes, we serve customers worldwide and offer international shipping. Shipping fees and delivery times may vary depending on your location. You can find detailed information about delivery times and fees on our website or by contacting our customer service.
5. What payment methods do you accept?
We accept various payment methods, including credit cards, PayPal, and bank transfers. Payment transactions are carried out through our secure payment systems.
6. How can I track my order?
You will receive a tracking number once your order has been shipped. You can use this number to track your package through our website or the shipping company's website. You can also contact our customer service for information about your order status.
7. What is your return and exchange policy?
Customer satisfaction is very important to us. You can return or exchange your products within 14 days of receipt. The products must be in their original condition and unused. For detailed information about the return and exchange process, please visit the return policy page on our website.
8. Can I place a custom design order?
Yes, we offer personalized designs according to your special requests. You can contact us for custom design orders. By specifying the prayers, verses, or motifs you want, we can create a unique design for you.
9. How should I care for your products?
To ensure the longevity of our products, keep them in a place away from direct sunlight and humidity. Use a slightly damp cloth to clean them. We also recommend periodic maintenance to preserve the color and quality of your products.
10. How can I contact you?
For any questions or suggestions, you can reach us at info@islamicduawallart.com or call us at +1 (732) 506-2074. You can also send us a message using the contact form on our website. Our customer service team is happy to assist you in the best way possible.